Member & Family Services

Your Member & Family Services website has a wealth of information on many subjects that you may find helpful for yourself and/or your family.

Your MAP is available 24/7/365 with simple access:

• Call the Shepell Care Access Centre toll free at 1 800 387-4765;

• Use Online Access (Canada only) via workhealthlife.com;

• Register and login to E-Counselling via workhealthlife.com, shepell.com or My EAP app.  Register using  “IATSE” as the organization name, from there you will be able to click IATSE 667/669 Health & Welfare Fund, for full access to the MAP services and resources;

• Use First Chat, instant online chat with a counsellor, via workhealthlife.com;

• For crisis situations requiring immediate attention, call 911 or the Shepell Care Access Centre at 1-800 387-4765 and tell them you are a member of IATSE.

The MAP benefit reflects our continuing commitment to your well-being and privacy. We encourage you to use the MAP anytime you need it.

Be sure to check back periodically as they add new articles and information all the time.