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Alcohol
& Drug Counselling Program
Benefit
Levels 01, 02, 03 & 04
The
Alcohol & Drug Counselling Program is provided by professional Alcohol,
Drug and Addiction Counsellors.
Counselling
Includes
Confidentiality
To
Access The Program
Services
Provided
Contact Counsellors
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Counselling
Includes |
The Alcohol &
Drug Counselling is available to provide confidential, professional,
alcohol, drug and addiction counselling and referral services for Plan
Members and their families (spouses and dependent children as defined in
the Plan).
These services include
assessment/ referral, crisis and or emergency counselling, matching ( not
tailoring) recovery programs to the specific needs of the individual. In
addition, individual and family outpatient counselling can also be
provided.
The Counsellors are
accessible for telephone counselling and/or face-to-face counselling. When
needed, referral services to community resources such as treatment
facilities with the appropriate follow-up are provided.
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Confidentiality |
Members and their
families using the Alcohol & Drug Counselling Program are assured of
the strictest privacy. Whatever you discuss with the counsellor is kept
absolutely confidential.
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To
Access The Program |
Phone the counsellor directly. The counsellor
may be able to offer immediate help over the
telephone and can arrange for an appointment to meet you and/or your
family as soon as possible.
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The Health &
Welfare Benefit Plan pays for the services provided by the Alcohol &
Drug Counsellors.
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Services
Provided Include |
- Assessment: Behavioral, Verbal, Physical and Chemical Severity
- Referral:
Inpatient, Outpatient and Group
- Counselling:
Pre-treatment, Post-treatment, Individual and Family (one-on-one or
group)
- Availability: 24
hours a Day - 7 days a week
- Educational and
Awareness Training
- Developing
Recovery Programs Tailored to the Needs of the Individual
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The services
provided by the counsellors are strictly confidential, and available 24
hours a day, 7 days a week.
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In
Eastern Canada |
Contact
Family Services |
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1-800-668-9920 24 Hour Service |
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In
Western Canada |
Contact
Family Services |
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1-800-668-9920 24 Hour Service |
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