PLEASE NOTE THE FOLLOWING CHANGES EFFECTIVE DECEMBER 10, 2009  

NEW Manulife Policy Number:         30678            and                  Health Spending Benefit:         80395

NEW Addresses for Manulife Claims:

If you live outside Quebec:                                 If you live in Quebec:  
Health Claims         Dental Claims                         Health Claims                         Dental Claims
PO Box 1653          PO Box 1654                          PO Box 2580, Station B            PO Box 5000, Station B
Waterloo, ON         Waterloo, ON                         Montreal, QC                         Montreal, QC
N2J 4W1               N2J 4W2                                H3B 5C6                               H3B 4B5  

NEW Manulife Customer Service:1-800-268-6195 please indicate if you require French translation.  

NEW Mondial Emergency Medical Travel Assistance Plan Number:         9505          

MANULIFE.CA MEMBER REGISTRATION ACTIVATION CODE

If you have not received your Manulife.ca registration code, please contact the Manulife customer service number: 1-800-268-6195 and one will be sent to you via e-mail.  Once you receive your activation code you can register for the Manulife website here: https://wwwec7.manulife.com/GBPlanMemberUI/Register.aspx?language=English

DRUG CARDS

By now you should have received your new drug card displaying our new policy #30678, your 9 digit individual certificate number and on the reverse is the Mondial Emergency Medical Travel Assistance information plan #9505.  Effective December 10^th 2009 the new policy #30678 became effective. Please begin using your new drug card right away. If you have not received your new drug card please contact the Fund office at 778-329-4455 or 1-866-366-9667.  

CLAIMS SUBMISSIONS
Please note the Fund’s new policy number is #30678 (replaces our previous policy number of #4524) for ALL medical and dental benefits. New claims forms are now available for download from the Download Forms section of this website. Please discard all of your old claim forms as the policy number and address will be incorrect.  

PHARMACY
If you forget to bring your new card to your regular pharmacy, you can advise them that we are on the Manulife System and our new carrier code is 02 as well as the new policy #0030678.

DENTAL

If your dentist submits your claims electronically, please advise them of our new policy number #30678 and   that we are being reimbursed through the Manulife claims system (versus the Maritime/Aetna system that      has paid our claims for years).                                                
                                                 
   
         
          

 Privacy                                       Disclaimer                                                                 Contact Us